International Certificate Level 1 in Health Administration

Clients can select 3 courses from the full list of Health Administration Courses.  When employees or students complete the courses they will receive an International Certificate Level 1 in Health Administration.  At least one of the courses must be: 


Lead effective workplace relationships

TALLDR402 


International Certificate Level 2 in Health Administration

Clients can select 6 courses from the full list of Health Administration Courses.  When employees or students complete the courses they will receive an International Certificate Level 2 in Health Administration.  At least two of the courses must be: 


Implement Continuous Improvement

TALMGT403


Lead team effectiveness

TALLDR403


International Certificate Level 3 in Health Administration

Clients can select 10 courses from the full list of Health Administration Courses.  When employees or students complete the courses they will receive an International Certificate Level 3 in Health Administration.  At least four of the courses must be: 


Implement Continuous Improvement

TALMGT403


Lead team effectiveness

TALLDR403


Work with diverse people

TALDIV001


Work legally and ethically

TALLEG001


International Certificate Level 4 in Health Administration

When students complete the following 14 courses they will receive an International Certificate Level 4 in Health Administration


Lead effective workplace relationships

TALLDR402 

This course defines skills, knowledge and outcomes required to use leadership to promote team cohesion. It includes motivating, mentoring, coaching and developing the team and forming the bridge between the management of the organisation and team members.
This course applies to team leaders, supervisors and new or emerging managers where leadership plays a role in developing and maintaining effective workplace relationships. It applies in any industry or community context.
At this level work will normally be carried out within routine and non-routine methods and procedures, which require planning and evaluation and leadership and guidance of others.


Lead team effectiveness

TALLDR403

This course defines skills, knowledge and outcomes required to plan and supervise the performance of the team and develop team cohesion.It applies team leaders, supervisors and new emerging managers who have an important leadership role in the development of efficient and effective work teams.Leaders at this level also provide leadership for the team and bridge the gap between the management of the organisation and the team members. As such they must 'manage up' as well as manage their team/s.


Promote innovation in a team environment

TALINN301

This course describes the skills and knowledge required to be an effective and proactive member of an innovative team.
It applies to individuals who play a proactive role in demonstrating, encouraging or supporting innovation in a team environment. The individual may be a team participant or a team leader. Teams may be formal or informal and may comprise a range of personnel.


Implement Continuous Improvement

TALMGT403

This course describes the skills and knowledge required to implement the organisation’s continuous improvement systems and processes. It covers using systems and strategies to actively encourage the team to participate in the process, monitoring and reviewing performance, and identifying opportunities for further improvements.It applies to managers who have an active role in implementing the continuous improvement process to achieve the organisation's objectives. Their position is closely associated with the creation and delivery of products and services which means that they have an important role in influencing the ongoing development of the organisation.At this level, work will normally be carried out within routine and non-routine methods and procedures, which require planning, evaluation, leadership and guidance of others.


Work with diverse people

TALDIV001

This course describes the skills and knowledge required to work respectfully with people from diverse social and cultural groups and situations, including Aboriginal and/or Torres Strait Islander people.
This course applies to all workers.


Interpret and apply medical terminology appropriately

TALMED301

This course describes the skills and knowledge required to understand and respond to instructions; to carry out routine tasks and communicate with a range of internal/external clients in a medical environment; as well as use appropriate medical terminology.
It applies to individuals who apply a broad range of competencies in various medical administration contexts. They may exercise discretion and judgment using appropriate knowledge to provide technical advice and support to a team.


Work legally and ethically

TALLEG001

This course describes the skills and knowledge required to identify and work within the legal and ethical frameworks that apply to an individual job role.
This course applies to community services and health workers who play a proactive role in identifying and meeting their legal and ethical responsibilities.


Maintain work health and safety

TALWHS003

This course describes the skills and knowledge required to implement and monitor work health and safety (WHS) policies, procedures and work practices as part of a small work team.
This course applies to workers who have a key role in maintaining WHS in an organisation, including duty of care for other workers.


Coordinate business resources

TALADM409

This course describes the skills and knowledge required to determine and analyse existing and required resources, their effective application and the accountability for their use.
It applies to individuals with a broad knowledge of business resources who contribute well developed skills and knowledge to ensure adequate resources are available to perform the work of the organisation. They may have responsibility to provide guidance or to delegate aspects of these tasks to others.


Participate in quality audit

TALAUD402

This course describes the skills and knowledge required to prepare for and participate in a quality audit as a member of a quality audit team. The types of audits may include external or internal systems audits or process or product/service audits.
The process includes reviewing designated documentation; identifying and developing checklists and audit related documentation; preparing audit schedules; gathering, analysing and evaluating information; and reporting findings to the lead auditor.
It applies to individuals with a broad knowledge of the quality auditing environment who analyse and evaluate information from a variety of sources to provide solutions to auditing issues, including unpredictable quality auditing problems.


Review human resources functions

TALHRM404

This course describes the skills and knowledge required to undertake research that supports work across a range of human resource functional areas.
It applies to individuals who require a broad understanding of human resource functions, associated policy frameworks and the administrative requirements to support these functions and policies.


Develop teams and individuals 

TALLED401

This course describes the skills and knowledge required to determine individual and team development needs and to facilitate the development of the workgroup.
It applies to individuals with a broad knowledge of learning and development who apply their skills in addressing development needs to meet team objectives. They may have responsibility to provide guidance or to delegate aspects of tasks to others.


Implement Operational Plan

TALMGT402

This course describes the skills and knowledge required to implement the operational plan by monitoring and adjusting operational performance, planning and acquiring resources and providing reports on performance as required.
It applies to individuals who plan activities to achieve the measurable, stated objectives of the team and the organisation. At this level work will normally be carried out within routine and non-routine methods and procedures which require planning, evaluation, leadership and guidance of others.


Develop workplace policy and procedures for sustainability

TALSUS501

This course describes the skills and knowledge required to develop and implement a workplace sustainability policy and to modify the policy to suit changed circumstances.
It applies to individuals with managerial responsibilities who undertake work developing approaches to create, monitor and improve strategies and policies within workplaces and engage with a range of relevant stakeholders and specialists.