How to Negotiate Decisions Which May be Difficult to Implement

This micro skills course considers how health and social care professionals can sensitively handle advance care planning (ACP) situations where needs, preferences and expectations are unrealistic or may not be achievable.

Delivery Mode
Online - Self Paced
Course Duration
30-60 minutes
Course Type
Yes, on completion
Course Code
Content Provider
Association of Palliative Medicine

What will I learn?

  1. By the end of this session you will be able to:
  2. Specify factors which may contribute to the development of unrealistic patient wishes and preferences
  3. Recognise your own limitations and boundaries in handling this type of conversation
  4. Describe how to negotiate with the patient whose wishes and preferences may not be achievable

Course provided in association with


  • This eLearning session is provided by the Content Providers listed above but it does not in any way constitute a qualification or accreditation from them.
  • Certificates provided at the end of each session are issued by Talisium under licence and cannot be used by students to seek membership, fellowship or any other form of recognition by the Content Provider.
  • This micro skills course may contain references to UK laws, regulations, policies and practice guidelines.
  • You should apply the lessons within the context of your local environment.
  • This micro skills course may contain features that are not optimised for mobile devices.