Assist patients with medication

This course describes the skills and knowledge required to prepare for and provide medication assistance, and complete medication documentation. It also involves supporting a client to self-administer medication. This course applies to community services and health workers with authority in their state or territory to assist with the administration of medication.

Delivery Mode
Workplace and On-Campus
Course Duration
8 hours
Course Type
Yes, on completion
Course Code
Content Provider

What will I learn?

  1. Establish scope of own ability to provide assistance with medication according to organisation guidelines and jurisdictional regulatory requirements
  2. Identify lines of authority to delegate the task, accountability and actions to be taken to handle contingencies
  3. Confirm that equipment and all forms of medication to be administered are complete, ready for distribution and up to date
  4. Confirm with supervisor the authority to proceed with assisting in the processes used in delivery of medication to clients
  5. Follow infection prevention and control procedures
  6. Clarify specific assistance required to address personal needs of each client
  7. Identify level and type of supervision required by client for assistance with medications within organisation policies and work role responsibilities
  8. Correctly identify and greet each client, explain administration procedures and prepare them for medication
  9. Check individual client medications according to organisation procedures
  10. Prior assisting client with their medication, check for presence of any client physical or behavioural changes and report to supervisor or health professional
  11. Recognise circumstances in which medication administration should not proceed and seek advice of supervisor or health professional
  12. Prompt client to take medication at correct time
  13. Prepare medications and support clients with administration of medication according to legislation, organisation policies, medication requirements and individual care plans
  14. Make checks to ensure the right medication is given at the right time, to the right person, in the right amount, via the right route
  15. Oversee and observe clients when taking medication and confirm with them their ingestion or completion
  16. Implement documented procedures for medication not being administered or absorbed
  17. Complete medication administration records according to organisation procedures and regulatory requirements
  18. Observe client for changes in condition and report to supervisor or health professional as required by organisation procedures
  19. Report any concerns with the administration of medication to supervisor and/or health professional according to organisation procedures and protocols
  20. Identify, report, record and address individual€™s reactions to medication according to organisation guidelines and health professional€™s instructions
  21. Clearly identify contaminated or out of date medication and implement organisation€™s procedures for safe and appropriate disposal
  22. Identify, report and record changes in individual€™s condition, within essential timeframes where relevant, according to organisation guidelines
  23. Identify procedures to address/respond to changes in the client€™s condition or needs according to the organisation€™s guidelines
  24. Promptly report any inconsistencies observed with the medication or client to the supervisor or health professional and take action according to their direction
  25. Document and address all inconsistencies according to organisation guidelines and procedures
  26. Discard waste products according to organisation procedures and manufacturer€™s instructions
  27. Collect used equipment, discarded medications/applicators and rubbish and place in appropriate/designated receptacle according to instructions
  28. Clean and store unused and used medication containers and administration aids in accordance with infection control guidelines
  29. Follow the organisation€™s arrangements and procedures to replenish dose administration aids and supplies of medications
  30. Store medication charts, care plans or treatment sheets according to organisation procedures
  31. Complete medication storage procedures in compliance with legislation and own role responsibility


  • This skills course may contain references to Australian laws, regulations, policies and practice guidelines.
  • You should apply the lessons within the context of your local environment.
  • This skills course may not be available in your country.
  • This skills course is delivered by a certified Talisium trainer and assessor in your workplace and requires active student participation including practical skills demonstrations for assessment.

What should I know before commencing this?

There are no pre-requisites for this course.